Privacy Policy for Hoedies & Herholdt
Effective Date: 12 November 2024

Hoedies & Herholdt ("we," "our," "us") values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or shop online with us.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

- Personal Information: Name, email address, phone number, billing and shipping address, and payment information.

- Browsing Information: Data about your activity on our site, such as IP address, browser type, pages viewed, and referring URLs.

- Transactional Data: Details about your purchases, including products, order history, and payment details.

2. How We Use Your Information

We collect your information to:

- Process and deliver your orders.

- Communicate with you about your orders, inquiries, or promotions.

- Improve your shopping experience by personalizing content and recommendations.

- Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or share your personal information with third parties except as necessary to:

- Fulfill your orders (e.g., payment processors, shipping providers).

- Comply with legal obligations or enforce our terms and conditions.

- Conduct website hosting, analytics, and marketing through trusted service providers.

All third parties are bound to protect your information and use it solely for the agreed-upon purposes.

4. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, analyze traffic, and provide a better user experience. By using our site, you consent to our use of cookies. You can adjust your browser settings to disable cookies, but this may affect site functionality.

5. Data Security

We implement strict security measures to protect your data against unauthorized access, alteration, or disclosure. These measures include encrypted payment gateways and secure servers.

6. Your Rights

You have the right to:

- Access, update, or delete your personal information.

- Opt-out of marketing communications by clicking "unsubscribe" in emails or contacting us.

- Request details about how your data is used and shared.

To exercise these rights, please contact us at info@hoedies.co.za.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Please review their policies before sharing your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@hoedies.co.za
- Phone: +27 82 445 9160

By using our website, you agree to the terms of this Privacy Policy.

Quality Products from South Africa

Hoedies & Herholdt started as a very small venture in 2013 when owner, Salomé Herholdt, needed to supplement her income. University fees took their toll, and times were tough. While working at a mango drying facility in Hoedspruit, she began selling dried mangoes in Pretoria to friends and family. In 2020, nuts were introduced to the brand, and Hoedies officially kicked off as a viable sideline income.

Hoedies is a family-run business, and we take pride in what we do. We strive to deliver affordable, high-quality products to South African households because we believe quality products should be accessible to everyone.